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Outage in CaptivateIQ

Statements cannot be downloaded

Resolved Minor
May 19, 2025 - Started 12 months ago - Lasted 36 minutes
Official incident page

Incident Report

We are investigating the issue with Statement Downloads. Our team is looking into this and will report back in 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/19/2025 02:54PM

The fix for downloading Statements has been implemented, and we see that the issue has been resolved.

INVESTIGATING 12 months ago - at 05/19/2025 02:27PM

As a temporary workaround, statements can still be downloaded using the Bulk Download option.

INVESTIGATING 12 months ago - at 05/19/2025 02:21PM

We are investigating the issue with Statement Downloads. Our team is looking into this and will report back in 30 minutes.

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