Outage in CaptivateIQ

Audit Log and Data Performance Issues

Resolved Minor
June 19, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours. During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/20/2025 04:09AM

All data has been reprocessed and performance is back to normal.

MONITORING 6 months ago - at 06/19/2025 07:38PM

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

Latest CaptivateIQ outages

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Degraded Performance - Slow Load Times - 3 months ago
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Degraded Performance - Slow Load Times - 4 months ago

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