Outage in CaptivateIQ

Audit Log and Data Performance Issues

Resolved Minor
June 19, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

Incident Report

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours. During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/20/2025 04:09AM

All data has been reprocessed and performance is back to normal.

MONITORING 4 months ago - at 06/19/2025 07:38PM

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

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