Outage in Carbonite
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues
Minor
May 21, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3930847
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Latest Updates ( sorted recent to last )
IDENTIFIED
16 minutes ago - at 05/22/2026 08:36PM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.
The next update for this issue will be sent on Monday, May 25, 2026, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
IDENTIFIED
about 6 hours ago - at 05/22/2026 02:50PM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
IDENTIFIED
about 10 hours ago - at 05/22/2026 10:50AM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
IDENTIFIED
about 14 hours ago - at 05/22/2026 06:50AM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
INVESTIGATING
about 19 hours ago - at 05/22/2026 01:54AM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
INVESTIGATING
about 20 hours ago - at 05/22/2026 01:06AM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
INVESTIGATING
about 24 hours ago - at 05/21/2026 09:04PM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
INVESTIGATING
1 day ago - at 05/21/2026 05:04PM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.
Tracking Number: IM3930847
INVESTIGATING
1 day ago - at 05/21/2026 04:04PM
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3930847
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