Outage in Carbonite
ProviderLink Timeouts and Slow-loading Pages
Resolved MajorIncident Report
Summary AI Generated
Carbonite's ProviderLink service experienced timeouts and slow-loading pages for 1.3 hours. The issue affected user access to the ProviderLink platform, causing performance degradation. Teams investigated and resolved the problem, restoring normal service functionality.
ProviderLink is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3926497
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Latest Updates ( sorted recent to last )
RESOLVED
35 minutes ago - at 05/14/2026 03:35PM
ProviderLink experienced an issue. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3926497
INVESTIGATING
39 minutes ago - at 05/14/2026 03:31PM
ProviderLink is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3926497
INVESTIGATING
about 2 hours ago - at 05/14/2026 02:18PM
ProviderLink is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3926497
Latest Carbonite outages
Issue Summary Statement - about 2 hours ago
Core EDR/MDR is currently experiencing installation failures - about 22 hours ago
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