Outage in Carbonite
Cloud Fax services Europe is currently experiencing an issue
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Cloud Fax services in Europe experienced a 45-minute outage affecting Fax Cloud Connect (RightFax), Fax2Mail, and Production Messaging services. The issue was resolved, though backlogs continued processing after the fix was implemented.
The following services are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging
Tracking Number: IM3933644
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 05/27/2026 11:45AM
The following services experienced an issue. The issue is now resolved; however, backlogs are still being processed. We appreciate your patience.
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging
Tracking Number: IM3933644
INVESTIGATING
about 2 hours ago - at 05/27/2026 11:03AM
The following services are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging
Tracking Number: IM3933644
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