Outage in Carbonite
Core Secure Access Unavailable - IM3945596
Resolved MajorIncident Report
Summary AI Generated
**Incident Summary – IM3945596** OpenText Core Secure Access experienced a login outage lasting approximately 5 minutes, during which users encountered errors when attempting to authenticate. The issue was classified as minor and affected the login process for Carbonite users. Engineering teams were assembled and resolved the disruption promptly.
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/16/2026 02:33PM
Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3945596
MONITORING
1 day ago - at 06/16/2026 02:30PM
Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3945596
INVESTIGATING
1 day ago - at 06/16/2026 02:20PM
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
INVESTIGATING
1 day ago - at 06/16/2026 01:46PM
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596
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