Outage in Carbonite
Zix - Customer Portal returning 500 errors
Minor
June 19, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue with the Customer Portal returning a "500 error" page when attempting to navigate. We will update once we have more information.
Incident: IM3947784
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 06/19/2026 04:08PM
We have confirmed the issue on our end appears to be resolved and our engineering team is currently monitoring the logs for any further issues.
Incident: IM3947784
INVESTIGATING
1 day ago - at 06/19/2026 03:25PM
We are currently investigating an issue with the Customer Portal returning a "500 error" page when attempting to navigate. We will update once we have more information.
Incident: IM3947784
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