Outage in Carbonite
Zix Archive Services - BCA and ZixArchive receiving Error 500
Minor
September 14, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
Zix Archive Services BCA and ZixArchive are currently experiencing an issue when administrators navigate to the Archive pages of their respective interfaces. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3997654
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Latest Updates ( sorted recent to last )
MONITORING
5 minutes ago - at 09/14/2026 01:31PM
Zix Archive Services BCA and ZixArchive experienced an issue when administrators navigated to the Archive pages of their respective interfaces. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM3997654
INVESTIGATING
about 1 hour ago - at 09/14/2026 12:26PM
Zix Archive Services BCA and ZixArchive are currently experiencing an issue when administrators navigate to the Archive pages of their respective interfaces. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3997654
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