Outage in Cardiff University
Unplanned WiFi Network Issues (Eduroam, Guest & CU-Wireless)
Resolved MajorIncident Report
We are currently investigating issues with WiFi authentication, affecting Guest, CU-Wireless and Eduroam.
Components affected
Cardiff University Wireless Network ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/28/2026 02:33PM
The incident has been resolved.
INVESTIGATING
25 days ago - at 07/09/2026 07:46AM
The issues seen previously have returned and we are investigating as a matter of urgency. This appears to be impacting Guest and CU-Wireless. There are no reports of issues with eduroam currently. We apologise for any inconvenience this is causing.
INVESTIGATING
25 days ago - at 07/09/2026 07:32AM
The issues we saw yesterday have returned, we are investigating as a matter of priority.
Issues with Guest and device enrolment.
MONITORING
26 days ago - at 07/08/2026 09:02AM
A fix has been implemented and we are monitoring the service
INVESTIGATING
26 days ago - at 07/08/2026 08:59AM
We are currently investigating issues with WiFi authentication, affecting Guest, CU-Wireless and Eduroam.
Latest Cardiff University outages
Selected Research Computing Services Currently Unavailable - about 1 month ago
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Business Objects - Service restored - about 2 months ago
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