Outage in Cardiff University
Access to Student Records (SIMS)
Resolved MajorIncident Report
We are aware of an issue affecting access to SIMS for some users. Our technical teams are currently investigating and will provide further updates as soon as more information becomes available.
Components affected
Cardiff University Student Records (SIMS Online)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/07/2026 12:10PM
The issue affecting access to SIMS has now been resolved. All services are operating normally, and impacted users should now be able to log in successfully. Thank you for your patience while we investigated and resolved this issue.
IDENTIFIED
17 days ago - at 08/07/2026 08:32AM
The cause of the SIMS access issue has now been identified, and our engineers are actively restoring access for affected users. Users who are unable to log in are advised to retry periodically, as access is being restored on an ongoing basis.
INVESTIGATING
17 days ago - at 08/07/2026 08:13AM
We are aware of an issue affecting access to SIMS for some users. Our technical teams are currently investigating and will provide further updates as soon as more information becomes available.
Latest Cardiff University outages
Unplanned Network Outage - 7 days ago
Unplanned WiFi Network Issues (Eduroam, Guest & CU-Wireless) - about 2 months ago
Selected Research Computing Services Currently Unavailable - about 2 months ago
Issues Accessing Shared Drives - 2 months ago
Microsoft Teams: Issues with presence status - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
