Outage in Carestream Dental

Issue with WinOMS Hosted

Resolved Major

March 17, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

Components affected

Carestream Dental WinOMS Hosted

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/17/2026 03:08PM

After further monitoring, this incident is considered resolved. For any users still experiencing issues, you will need to log off and close WinOMS, wait 2 minutes and then relaunch WinOMS. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

IDENTIFIED about 1 month ago - at 03/17/2026 02:21PM

The issue has been identified and a fix is being implemented. During the action to fix, some users will temporarily be disconnected from WinOMS through the day. Users being disconnected will receive a notice.

INVESTIGATING about 1 month ago - at 03/17/2026 12:23PM

Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

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