Outage in Carestream Dental
Sensei Cloud - US
Resolved MajorIncident Report
We are investigating reports that some users are having trouble logging in. This appears to be caused by an internet service problem outside our software, which may affect some users depending on their location or internet provider. Our systems are operational. If you are affected, the issue is likely to clear on its own as the external problem is resolved. We will continue to monitor.
Components affected
Carestream Dental Sensei Cloud - USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 08/04/2026 03:02PM
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
INVESTIGATING
18 days ago - at 08/04/2026 02:33PM
We are investigating reports that some users are having trouble logging in. This appears to be caused by an internet service problem outside our software, which may affect some users depending on their location or internet provider. Our systems are operational. If you are affected, the issue is likely to clear on its own as the external problem is resolved. We will continue to monitor.
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