Outage in Carestream Dental
Issue with Payments Processing - Surcharge Only
Resolved MinorIncident Report
Carestream Dental is investigating an issue affecting Payments Processing for users with the Surcharging feature enabled. When Surcharging is enabled, applied surcharges may not be reflected automatically on patient ledgers.
Components affected
Carestream Dental Payments ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/17/2026 12:59PM
This incident has been resolved.
INVESTIGATING
9 days ago - at 08/13/2026 08:44PM
Carestream Dental is investigating an issue affecting Payments Processing for users with the Surcharging feature enabled. When Surcharging is enabled, applied surcharges may not be reflected automatically on patient ledgers.
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