Outage in CARFAX Canada
VIN Scan Single VIN Searches not completing
Resolved MajorIncident Report
Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN search is responding very slowly.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/26/2026 05:51AM
This incident has been resolved.
MONITORING
10 days ago - at 05/26/2026 05:46AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 05/26/2026 03:28AM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/26/2026 02:24AM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/26/2026 01:33AM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/26/2026 12:42AM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/25/2026 11:26PM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/25/2026 10:19PM
Severity 1 - We continue investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/25/2026 08:23PM
Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/25/2026 07:12PM
Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.
INVESTIGATING
10 days ago - at 05/25/2026 05:12PM
Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN search is responding very slowly.
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