Outage in CARFAX Canada
Ontario Registration Unavailable
Resolved MajorIncident Report
Summary AI Generated
**CARFAX Canada – Ontario Registration Unavailable** A provider-side issue caused Ontario registration data to be unavailable across all CARFAX Canada products and websites for approximately 14.7 hours. While Vehicle History Reports remained accessible, any reports requiring Ontario registration data were left in a pending state during this period. A fix was implemented and the incident was fully resolved on July 10, 2026.
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
Components affected
CARFAX Canada Registration CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Ontario Registration CARFAX Canada Report CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 07/10/2026 12:58PM
This incident has been resolved.
MONITORING
25 days ago - at 07/10/2026 12:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
26 days ago - at 07/09/2026 10:18PM
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
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