Outage in CARFAX Canada
Quebec Registration Unavailable
Resolved MajorIncident Report
Summary AI Generated
**CARFAX Canada – Quebec Registration Unavailable** A provider-side issue caused Quebec registration data to be unavailable across all CARFAX Canada products and websites for approximately 1.5 hours, leaving affected reports in a pending state. Vehicle History Reports remained accessible throughout the incident, though any containing Quebec registration data were incomplete. The provider deployed a fix, and the incident was fully resolved after a short monitoring period.
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
Components affected
CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Registration CARFAX Canada Quebec RegistrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/23/2026 06:50PM
This incident has been resolved.
MONITORING
12 days ago - at 07/23/2026 06:21PM
Severity 2 - A fix has been implemented by our provider and we are monitoring the results. Vehicle History Reports are available, but Quebec registration data may be pending.
IDENTIFIED
12 days ago - at 07/23/2026 05:21PM
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
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