Outage in CARFAX Canada
Nova Scotia Registration Unavailable
Resolved MajorIncident Report
Summary AI Generated
Nova Scotia registration data was unavailable across all CARFAX Canada products and websites for approximately 43 minutes due to a third-party provider issue. Vehicle History Reports remained accessible, but any reports requiring Nova Scotia registration data were left in a pending state. A fix was implemented and the incident was fully resolved shortly after.
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Nova Scotia registration data will be pending.
Components affected
CARFAX Canada Report Completion CARFAX Canada Registration CARFAX Canada Report Completion CARFAX Canada Nova Scotia Registration CARFAX Canada Report Completion CARFAX Canada Report CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/05/2026 03:42PM
This incident has been resolved.
MONITORING
20 days ago - at 08/05/2026 03:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 08/05/2026 02:59PM
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Nova Scotia registration data will be pending.
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