Outage in CARFAX Canada
Ontario Liens Unavailable
Resolved MajorIncident Report
Summary AI Generated
**CARFAX Canada – Ontario Liens Unavailable** A provider issue caused Ontario lien data to be unavailable across all CARFAX Canada products and websites for approximately 1.6 hours. Vehicle History Reports remained accessible during the outage, but any reports requiring Ontario lien data were left in a pending state. The incident was identified and resolved the same day.
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
Components affected
CARFAX Canada Report Completion CARFAX Canada Lien Completion CARFAX Canada Ontario Liens CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Liens CARFAX Canada Report CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/24/2026 06:48PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 08/24/2026 05:16PM
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
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