Accident and damage data was unavailable across all CARFAX Canada products and websites for approximately 24 minutes due to an issue with a third-party provider, though Vehicle History Reports remained accessible throughout. The provider implemented a fix, which was monitored before the incident was confirmed resolved.
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This incident has been resolved.
Severity 2 - A fix has been implemented by our provider and we are monitoring the results.
Severity 2 - We have identified an issue with one of our providers and we are awaiting fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
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