Outage in CARFAX Canada
Vehicle History Report Unavailable
Resolved MajorIncident Report
Summary AI Generated
**CARFAX Canada – Vehicle History Report Unavailable** On August 6, 2026, CARFAX Canada experienced a Severity 1 outage lasting approximately 1.2 hours in which Vehicle History Reports were completely inaccessible, while the Dealer Portal remained operational. A fix was implemented and monitored before the incident was fully resolved.
Severity 1 - We have identified an issue. Dealer Portal is currently available, but Vehicle History Report are currently unavailable.
Components affected
CARFAX Canada View VHRTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 08/06/2026 04:52PM
This incident has been resolved.
MONITORING
19 days ago - at 08/06/2026 04:25PM
Severity 1 - A fix has been implemented and we are monitoring the results.
IDENTIFIED
19 days ago - at 08/06/2026 03:41PM
Severity 1 - We have identified an issue. Dealer Portal is currently available, but Vehicle History Report are currently unavailable.
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