Outage in Cargobase
Tracking Update issue
Resolved Minor
December 15, 2021 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
Some users might experience an issue with not seeing all tracking updates.
This issue is being investigated at the moment.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 12/15/2021 12:05PM
This incident has been resolved.
MONITORING
about 4 years ago - at 12/15/2021 08:40AM
The issue has been resolved and monitoring has been going on for a while.
There might be a situation where certain updates are not being displayed still in the mobile apps, however; this should be sporadically and a solution is underway.
IDENTIFIED
about 4 years ago - at 12/15/2021 06:24AM
The root cause appears to have been found, and relates to a mismatch between values in a tracking system and an internal system that generates updates. A solution is expected within the next 20 minutes.
INVESTIGATING
about 4 years ago - at 12/15/2021 06:02AM
Some users might experience an issue with not seeing all tracking updates.
This issue is being investigated at the moment.
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