Outage in CartHook
CartHook checkout: Potential Braintree outage
Resolved MinorIncident Report
September 16, 2020 - 16:03 UTC Braintree Payments has identified an elevated rate of errors with the API that may cause checkout issues for merchants using Braintree as their payment process with CartHook. Braintree engineers are investigating.
If you are using Braintree as your primary payment processor with CartHook, please follow https://status.braintreepayments.com/ for more up-to-date status alerts.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 09/16/2020 05:25PM
This incident has been resolved.
MONITORING
over 5 years ago - at 09/16/2020 04:57PM
Braintree has pushed a fix to their production servers. We are monitoring the results.
If you are using Braintree as your primary payment processor with CartHook, please follow https://status.braintreepayments.com/ for more up-to-date status alerts.
IDENTIFIED
over 5 years ago - at 09/16/2020 04:32PM
The Braintree team has identified the issue and a fix is being implemented.
If you are using Braintree as your primary payment processor with CartHook, please follow https://status.braintreepayments.com/ for more up-to-date status alerts.
INVESTIGATING
over 5 years ago - at 09/16/2020 04:16PM
September 16, 2020 - 16:03 UTC Braintree Payments has identified an elevated rate of errors with the API that may cause checkout issues for merchants using Braintree as their payment process with CartHook. Braintree engineers are investigating.
If you are using Braintree as your primary payment processor with CartHook, please follow https://status.braintreepayments.com/ for more up-to-date status alerts.
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