Outage in CartonCloud
Mobile app Packed Items screen appearing unexpectedly
Resolved MinorIncident Report
We are aware of an issue where the Packed Items screen is unexpectedly appearing in the mobile app for some users. Affected users can dismiss this screen by pressing Close, and normal account functionality is not impacted. Our team is working on a fix, and updates will be shared here as they become available.
Components affected
CartonCloud Mobile ApplicationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/08/2025 03:45AM
This incident has been resolved.
MONITORING
7 months ago - at 09/08/2025 03:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 09/08/2025 12:54AM
We are aware of an issue where the Packed Items screen is unexpectedly appearing in the mobile app for some users. Affected users can dismiss this screen by pressing Close, and normal account functionality is not impacted. Our team is working on a fix, and updates will be shared here as they become available.
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