Outage in CartonCloud

Web Performance Issues

Resolved Minor
October 14, 2025 - Started 21 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of issues with loading certain pages and general performance. We are currently investigating and will provide further updates once known.
Components affected
CartonCloud Web Application Portal / APIs

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/15/2025 06:41AM

This incident has been resolved.

MONITORING 21 days ago - at 10/15/2025 05:14AM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 10/15/2025 05:13AM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 10/15/2025 04:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 10/15/2025 02:19AM

We are aware of issues with loading certain pages and general performance. We are currently investigating and will provide further updates once known.

IDENTIFIED 21 days ago - at 10/15/2025 02:17AM

The issue has been identified and a fix is being implemented.

MONITORING 21 days ago - at 10/15/2025 02:09AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 10/15/2025 01:27AM

We are aware of issues with loading certain pages and general performance. We are currently investigating and will provide further updates once known.

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