Outage in Caseware Cloud
SmartSync Cloud Service, Partial Outage for Canada users
Resolved MajorIncident Report
We are experiencing a Partial Outage of our SmartSync Cloud Service in the Canada region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Components affected
Caseware Cloud SmartSync Cloud ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/14/2026 09:14PM
SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
MONITORING
13 days ago - at 07/14/2026 08:55PM
SmartSync Cloud Service has resumed normal activity.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
INVESTIGATING
13 days ago - at 07/14/2026 07:50PM
We are experiencing a Partial Outage of our SmartSync Cloud Service in the Canada region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Latest Caseware Cloud outages
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