Outage in CAST
Autoscaling Nodes Creation Latency Issue
Resolved Major
August 28, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
Our engineering team is actively investigating an issue where nodes are getting stuck in the ‘creating’ state and failing to join the cluster. We will keep you updated with next steps and expect the issue to be resolved at the earliest.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/28/2024 05:58AM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 08/28/2024 05:56AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 08/28/2024 05:55AM
CAST AI created nodes are successfully able to join the cluster. Our engineering team has confirmed that the issue has been resolved. If unscheduled pods persist in any of your clusters, please notify us so we can assist. Thank you for your patience and we will provide a detailed RCA at the earliest.
INVESTIGATING
over 1 year ago - at 08/28/2024 05:54AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 08/28/2024 05:42AM
Our engineering team is actively investigating an issue where nodes are getting stuck in the ‘creating’ state and failing to join the cluster. We will keep you updated with next steps and expect the issue to be resolved at the earliest.
Latest CAST outages
Node Scaling Degradation for EKS Clusters in AWS UAE (me-central-1) - about 1 month ago
Ongoing issue with Azure AKS Clusters - about 2 months ago
Cloudflare API Incident Impacting Cast AI Console - 4 months ago
Ongoing issue with AWS EKS Clusters - 5 months ago
EKS Cluster Reconciliation Failing — Autoscaling Affected - 12 months ago
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