Outage in Castle

Intermittent 5xx API errors

Resolved Minor
February 21, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating intermittent 5xx API errors and longer than usual response times.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/22/2023 07:39AM

Our team has thoroughly investigated the issue and determined that the root cause is likely due to underlying networking issues within AWS.

INVESTIGATING over 2 years ago - at 02/22/2023 04:45AM

We are currently investigating intermittent 5xx API errors and longer than usual response times.

Latest Castle outages

Partial service degradation - about 1 year ago
Dashboard downtime - over 1 year ago
Service degradation - over 1 year ago

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