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Outage in Castle

Service degradation

Resolved Minor
January 21, 2023 - Started over 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

We are investigating an issue where 401 and 503 responses are returned for a subset of requests. We're still assessing the scope of the issue and will keep you posted.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/22/2023 12:58AM

The APIs are back to full operation and we're assessing any impact on the data during the period of the incident. We will follow up with an analysis.

MONITORING over 3 years ago - at 01/22/2023 12:40AM

We've identified what seems to be the issue and have deployed a fix. The service seems to be back to normal but we'll be monitoring it and follow up with a confirmation.

INVESTIGATING over 3 years ago - at 01/22/2023 12:20AM

We are investigating an issue where 401 and 503 responses are returned for a subset of requests. We're still assessing the scope of the issue and will keep you posted.

Latest Castle outages

Partial service degradation - over 1 year ago
Partial service degradation - almost 2 years ago
Dashboard downtime - almost 2 years ago
Service degradation - almost 2 years ago

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