Outage in Castle

Partial unavailability dashboard

Resolved Major
August 03, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing temporary issues with our dashboard's functionality. Our team is currently investigating to determine the root cause. Your data remains secure and intact - this issue affects only accessibility, not data integrity. We're working diligently towards a quick resolution and will provide updates accordingly. Apologies for any inconvenience. For immediate concerns, please reach out to our support team.
Components affected
Castle Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/03/2023 01:56PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/03/2023 01:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/03/2023 12:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/03/2023 12:47PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/03/2023 11:51AM

We're experiencing temporary issues with our dashboard's functionality. Our team is currently investigating to determine the root cause.

Your data remains secure and intact - this issue affects only accessibility, not data integrity. We're working diligently towards a quick resolution and will provide updates accordingly.

Apologies for any inconvenience. For immediate concerns, please reach out to our support team.

Latest Castle outages

Partial service degradation - 9 months ago
Slightly elevated number of 5xx responses - about 1 year ago
Partial service degradation - over 1 year ago
Dashboard downtime - over 1 year ago
Service degradation - over 1 year ago

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