Outage in Catalyst Cloud

Transient network issues

Resolved Minor
October 10, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor Catalyst Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Catalyst Cloud, and never miss an outage again.
Start Free Trial

Outage Details

Some customers may be experiencing transient packet loss, due to an issue with an upstream provider. Further updates will be provided soon.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/10/2023 09:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/10/2023 09:27PM

A fix has been implemented upstream, and we are monitoring the results.

IDENTIFIED over 1 year ago - at 10/10/2023 08:51PM

The issue has been narrowed down to a PoP in Auckland. We are continuing to work with the affected upstream to resolve this.

IDENTIFIED over 1 year ago - at 10/10/2023 08:25PM

We are continuing to work with the affected upstream on this issue.

IDENTIFIED over 1 year ago - at 10/10/2023 08:04PM

Some customers may be experiencing transient packet loss, due to an issue with an upstream provider. Further updates will be provided soon.

Be the first to know when Catalyst Cloud and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook