Outage in Catalyst Cloud

Transient network issues

Resolved Minor
October 10, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may be experiencing transient packet loss, due to an issue with an upstream provider. Further updates will be provided soon.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/10/2023 09:54PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/10/2023 09:27PM

A fix has been implemented upstream, and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/10/2023 08:51PM

The issue has been narrowed down to a PoP in Auckland. We are continuing to work with the affected upstream to resolve this.

IDENTIFIED about 1 year ago - at 10/10/2023 08:25PM

We are continuing to work with the affected upstream on this issue.

IDENTIFIED about 1 year ago - at 10/10/2023 08:04PM

Some customers may be experiencing transient packet loss, due to an issue with an upstream provider. Further updates will be provided soon.

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