Outage in Catalyst Cloud

Networking connectivity of GPU compute servers

Resolved Minor
September 16, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Following an upgrade of the compute service, there is an issue that effects the network connectivity of GPU compute servers. All GPU servers will be prevented from having network access. Please note that other compute flavors are not affected.
Components affected
Catalyst Cloud Compute (nz-por-1)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/17/2024 12:07AM

This issue has been resolved - GPU instances are now functioning normally.

INVESTIGATING 5 months ago - at 09/16/2024 06:18AM

Following an upgrade of the compute service, there is an issue that effects the network connectivity of GPU compute servers. All GPU servers will be prevented from having network access. Please note that other compute flavors are not affected.

Latest Catalyst Cloud outages

Degraded performance for b1.standard storage in nz-por-1 - 25 days ago
Service API partial outage in the nz-por-1 region - 2 months ago
Intermittent issues with block storage in nz-hlz-1 - 3 months ago
Network hardware issue porirua - 4 months ago
Reduced b1.standard block storage performance in nz-por-1 - 4 months ago

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