Outage in Catalyst Cloud

Network hardware issue porirua

Resolved Major

October 05, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing a hardware issue with our networking fabric in the nz-por-1 region. Some services might experience degraded performance.

Components affected

Catalyst Cloud Block storage (nz-por-1) Catalyst Cloud Network (nz-por-1) Catalyst Cloud Compute (nz-por-1)

Need to monitor Catalyst Cloud outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/06/2024 04:13AM

We have replaced the failed hardware. Full service has returned.

IDENTIFIED over 1 year ago - at 10/06/2024 02:27AM

We are still working on the replacement hardware.

IDENTIFIED over 1 year ago - at 10/05/2024 10:53PM

We are about to replace the broken hardware. In the meantime a mitigation is in place that has greatly reduced the risk of outages.

IDENTIFIED over 1 year ago - at 10/05/2024 10:19PM

We are working on replacing the network hardware but continue to experience issues with hdd block storage in porirua

IDENTIFIED over 1 year ago - at 10/05/2024 09:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 10/05/2024 09:13PM

We are experiencing a hardware issue with our networking fabric in the nz-por-1 region. Some services might experience degraded performance.

Latest Catalyst Cloud outages

Degraded compute and network api performance nz-por-1 - 19 days ago

Network transit issues in nz-hlz-1 - about 1 month ago

Unable to create new database instances in nz-hlz-1 - about 1 month ago

Network issues in porirua - about 2 months ago

Block storage degraded in Hamilton - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook