Outage in Catalyst Cloud

Network hardware issue porirua

Resolved Major
October 05, 2024 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing a hardware issue with our networking fabric in the nz-por-1 region. Some services might experience degraded performance.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/06/2024 04:13AM

We have replaced the failed hardware. Full service has returned.

IDENTIFIED 3 months ago - at 10/06/2024 02:27AM

We are still working on the replacement hardware.

IDENTIFIED 3 months ago - at 10/05/2024 10:53PM

We are about to replace the broken hardware. In the meantime a mitigation is in place that has greatly reduced the risk of outages.

IDENTIFIED 3 months ago - at 10/05/2024 10:19PM

We are working on replacing the network hardware but continue to experience issues with hdd block storage in porirua

IDENTIFIED 3 months ago - at 10/05/2024 09:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/05/2024 09:13PM

We are experiencing a hardware issue with our networking fabric in the nz-por-1 region. Some services might experience degraded performance.

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