Outage in Catalyst Cloud

Service API partial outage in the nz-por-1 region

Resolved Major

December 04, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Catalyst Cloud Block storage (nz-por-1) Catalyst Cloud Kubernetes (nz-por-1) Catalyst Cloud Database service Catalyst Cloud Network (nz-por-1) Catalyst Cloud Load balancer (nz-por-1) Catalyst Cloud Cloud orchestration (nz-por-1) Catalyst Cloud APIs (nz-por-1) Catalyst Cloud Compute (nz-por-1)

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/05/2024 02:31AM

This incident has been resolved.

MONITORING over 1 year ago - at 12/05/2024 12:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 12/04/2024 11:30PM

The following API services are affected:

* Compute
* Networking
* Block Storage
* Load Balancers
* Cloud Orchestration
* Kubernetes cluster creations/updates/deletions (existing clusters are operating normally)

Workloads are continuing to operate normally; however you may be unable to make any changes to workloads at this time.

The following API services are operating normally:

* Identity & Access Management
* Object Storage

INVESTIGATING over 1 year ago - at 12/04/2024 11:18PM

We are currently investigating this issue.

Latest Catalyst Cloud outages

Degraded compute and network api performance nz-por-1 - 19 days ago

Network transit issues in nz-hlz-1 - about 1 month ago

Unable to create new database instances in nz-hlz-1 - about 1 month ago

Network issues in porirua - about 2 months ago

Block storage degraded in Hamilton - about 2 months ago

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