Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Catalyst

Salesforce integration syncs interrupted

Resolved Minor
January 17, 2025 - Started about 1 year ago - Lasted 6 days
Official incident page

Incident Report

Currently our scheduled Salesforce syncs and our Pendo syncs are not operational. For Salesforce, any updates that come through push topic events are still successful as are syncs of team member fields. We are investigating this and are looking to resolve shortly.
Components affected
Catalyst Website

Need to monitor Catalyst outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/23/2025 07:47PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 01/22/2025 06:13PM

The new field mappings are now working, and we plan to backfill anything created during the downtime.

IDENTIFIED about 1 year ago - at 01/20/2025 03:31PM

Salesforce and Pendo syncing are both now operational, but we are working on a fix for new Salesforce field mappings.

IDENTIFIED about 1 year ago - at 01/18/2025 04:56AM

Scheduled salesforce syncs have resumed, Pendo syncs are still not operational

IDENTIFIED about 1 year ago - at 01/17/2025 09:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/17/2025 09:20PM

Currently our scheduled Salesforce syncs and our Pendo syncs are not operational. For Salesforce, any updates that come through push topic events are still successful as are syncs of team member fields. We are investigating this and are looking to resolve shortly.

Latest Catalyst outages

Salesforce-Synced Field Data Incident - 3 months ago
Current Incident: Global Vendor Outage Impacting Integrations - 4 months ago
Major Outage - over 1 year ago
Catalyst Email Inbox Issue - over 1 year ago
Parcial Outage - almost 2 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook