Outage in Catalytic

Batch instances are not consistently starting

Resolved Minor
September 30, 2021 - Started about 4 years ago - Lasted 6 months
Official incident page

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Outage Details

We have identified an issue with our `Start an instance for each row` actions, where they are not consistently beginning all of their subprocesses. We have taken corrective action and are closely monitoring. We apologize for the inconvenience and will provide an update once fully resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 09/30/2021 09:18PM

The issue with our batch processing actions has been resolved. Please reach out to help@catalytic.com if you continue to experience any issues. We apologize for the inconvenience.

MONITORING about 4 years ago - at 09/30/2021 06:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 4 years ago - at 09/30/2021 06:18PM

We have identified an issue with our `Start an instance for each row` actions, where they are not consistently beginning all of their subprocesses. We have taken corrective action and are closely monitoring. We apologize for the inconvenience and will provide an update once fully resolved.

Latest Catalytic outages

Slow action processing - almost 3 years ago
Slow task processing - over 3 years ago
Slow batch/loop processing - over 3 years ago
Slow action processing - over 3 years ago
Database connectivity issues - almost 4 years ago

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