Outage in Catchpoint

EMEA Test Data Gaps

Resolved Minor
April 10, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We are investigating an issue impacting data collection for client tests targeting EMEA nodes. This may lead to temporary data gaps in your tests. Our team is working diligently to resolve the issue and minimize disruptions. We will provide an update with more information shortly.
Components affected
Catchpoint Application Data Catchpoint Alerting

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/11/2024 03:17PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/10/2024 10:26PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 04/10/2024 08:04PM

Any Data gaps noticed in your test targeting nodes from the EMEA region should now be complete and back to working as expected.

We will continue to monitor the situation closely.

MONITORING over 1 year ago - at 04/10/2024 06:57PM

We are still investigating the issue that caused data gaps in the EMEA region. There is a chance that our clients may experience the data gap again.

Our teams are working actively to resolve the issue. We will provide an update soon.

MONITORING over 1 year ago - at 04/10/2024 04:59PM

We are seeing improvements in the data collection from the EMEA region.

Please be assured that we are actively monitoring the situation.

INVESTIGATING over 1 year ago - at 04/10/2024 04:25PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/10/2024 04:23PM

We are investigating an issue impacting data collection for client tests targeting EMEA nodes. This may lead to temporary data gaps in your tests.

Our team is working diligently to resolve the issue and minimize disruptions. We will provide an update with more information shortly.

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