Outage in Catchpoint

Disruptions in a subset of US Nodes (Backbone & Last-Mile)

Resolved Minor

April 11, 2024 - Started almost 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently investigating an issue affecting some of the backbone and last-mile nodes in the US. This may result in a subset of our tests not running as expected from those specific locations. We apologize for any inconvenience and are actively working to resolve the problem.

Components affected

Catchpoint Alerting Catchpoint Application Data

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/12/2024 06:54AM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/11/2024 08:14PM

A fix has been implemented and we are currently monitoring the results.

IDENTIFIED almost 2 years ago - at 04/11/2024 07:40PM

The issue has been identified and our team is working on implementing a fix.

INVESTIGATING almost 2 years ago - at 04/11/2024 07:16PM

We are currently investigating an issue affecting some of the backbone and last-mile nodes in the US.

This may result in a subset of our tests not running as expected from those specific locations. We apologize for any inconvenience and are actively working to resolve the problem.

Latest Catchpoint outages

Test Modifications Not Going Live - 7 days ago

WPT Locations – Missing Test Runs - 20 days ago

Capture Historical Data Issue US-WEST - 28 days ago

Temporary Data Gap on tests. - about 1 month ago

Portal Content Not Displaying - 2 months ago

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