Outage in Catchpoint

Portal Slowness Impacting Test Properties

Resolved Minor
November 19, 2025 - Started 4 days ago - Lasted 30 minutes
Official incident page

Incident Report

We are currently investigating slowness in the portal. Users may experience delays when performing actions on the Test Properties blade. Our team is actively investigating the issue to restore normal performance as quickly as possible.
Components affected
Catchpoint Portal

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/19/2025 03:59PM

We have resolved the issue that caused slowness within the portal, where users may have experienced delays while performing actions on the test properties blade.

The incident was traced to a third-party service used by the portal. We have temporarily stopped the functionality that relies on this service while we work with the provider to determine why it caused the issue and to prevent recurrence.

If you need additional details please reach out to support@catchpoint.com

INVESTIGATING 4 days ago - at 11/19/2025 03:30PM

We are currently investigating slowness in the portal. Users may experience delays when performing actions on the Test Properties blade.

Our team is actively investigating the issue to restore normal performance as quickly as possible.

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