Outage in Catchpoint

Client Observer users unable to use the portal.

Resolved Minor
November 28, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating an issue impacting users with Client Observer access, preventing them from using the portal. Our teams are actively working to restore functionality as quickly as possible.
Components affected
Catchpoint Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/01/2025 01:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/28/2025 06:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/28/2025 06:46PM

We are currently investigating an issue impacting users with Client Observer access, preventing them from using the portal. Our teams are actively working to restore functionality as quickly as possible.

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