Outage in Central 1

INC162116 - Possible 2-Step Verification SMS Delays

Resolved Minor
June 08, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. TeleSign is investigating this incident and we will provide updates as we receive them. Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Components affected
Central 1 Critical/High Priority Incident Alert

Need to monitor Central 1 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/08/2023 03:54PM

TeleSign has advised that this incident is now resolved, C1 has monitored this RSA and we can see no errors more errors.

IDENTIFIED over 2 years ago - at 06/08/2023 02:36PM

The Issue has been identified, and the engineers at Telesign are working on it.

As a temporary workaround, members can get the 2sv code via email.

INVESTIGATING over 2 years ago - at 06/08/2023 02:03PM

Central 1 has been informed by our 2 step verification service provider that they are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

TeleSign is investigating this incident and we will provide updates as we receive them.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Latest Central 1 outages

Resolved - Alert - INC211127 - UM Error Message when trying to access - 1 day ago
INC211017 - Search Functionality Unavailable on Interac e-Transfer Gateway - 4 days ago
INC210815 - TD - Customer Account Posting Issues - 7 days ago
INC210741 - FX Drafts - AWS Outage – Service Disruption Update - 8 days ago
INC210729 – Cash Services Login Issue - 8 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook