Outage in Central 1

Resolved - INC189736 - FX drafts printing issue

Resolved Minor
November 01, 2024 - Started about 1 month ago - Lasted 5 days
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Convera has notified Central 1 that credit unions may be encountering issues when printing Drafts using the FX Drafts application. Convera’s technical team is currently investigating the issue. An update will be sent out by 2 p.m. PT (5 p.m. ET), on Friday, November 1, 2024, or earlier if the incident is resolved. Central 1 - Support@central1.com - 1.888.889.7878, press 1.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/06/2024 07:31PM

There continue to be a couple of credit unions remaining that cannot print FX Drafts.

Convera’s technical team continues to investigate the issue.

FX Drafts can be printed using Google Chrome or Firefox.

If your organization is having problems printing drafts, please contact Client Support at Central 1 so we can effectively troubleshoot the printing issue.

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

MONITORING about 1 month ago - at 11/05/2024 08:03PM

Convera continues working to resolve the FX Drafts printing issue.

We will provide an update on Wednesday, November 6th, at 11 a.m. PT (2 p.m. ET) or sooner if the issue is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

MONITORING about 1 month ago - at 11/04/2024 08:35PM

The FX Drafts printing issue happens when a user tries to print a draft using the Edge browser. Convera continues to work on a resolution for the printing issue.

FX Drafts can be printed using Google Chrome or Firefox.

We will provide an update on Tuesday, November 5th at 11 a.m. PT (2 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

MONITORING about 1 month ago - at 11/04/2024 07:07PM

Convera has advised that they are still working on resolving the issues around the printing of drafts.

We will provide another update by 1 p.m. PT (4 p.m. ET).

MONITORING about 1 month ago - at 11/04/2024 05:42PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/01/2024 11:10PM

Convera's technical team continues to investigate the issue with printing Drafts when clients are using the FX Draft application.

We will provide another update on Monday, November 4, 2024 by 8 a.m. PT (11 a.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1.

MONITORING about 1 month ago - at 11/01/2024 09:00PM

Convera has advised Central 1 that some clients may still be experiencing issues when using FX Drafts. Their technical support continues to investigate, and they will share information with us as they have it.

We will provide another update today by 4pm PT (7pm ET), or sooner if the incident is resolved.

INVESTIGATING about 1 month ago - at 11/01/2024 07:22PM

Convera has notified Central 1 that credit unions may be encountering issues when printing Drafts using the FX Drafts application.

Convera’s technical team is currently investigating the issue.

An update will be sent out by 2 p.m. PT (5 p.m. ET), on Friday, November 1, 2024, or earlier if the incident is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

Be the first to know when Central 1 and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime