Outage in Central 1

INC223892 - AIBC0624 report is not available

Resolved Minor

June 24, 2026 - Started 23 days ago - Lasted 27 minutes
Official incident page

Incident Report

Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available. Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file. We will provide an update by 10:00 a.m. PT (1:00 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 06/24/2026 01:36PM

The AIBC0624 file is now available in your organization's FTP folder.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED 23 days ago - at 06/24/2026 01:17PM

Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available.

Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file.

We will provide an update by 10:00 a.m. PT (1:00 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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