Outage in Central 1
INC224893 - Delayed AMEX Bill Payments for July 10
Resolved MinorIncident Report
Due to a file transmission issue, EDI bill payments for July 10 to American Express (AMEX) have been delayed. We are actively working with AMEX and will advise once the payments have been processed.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
Components affected
Central 1 Bill PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/21/2026 10:20PM
Central 1 has resolved the issue with AMEX. All payments will be posted to the applicable biller accounts effective the original payment date.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
MONITORING
21 days ago - at 07/16/2026 10:19PM
Central 1 continues to actively work with AMEX to resolve the issue as quickly as possible. We will provide another update once we have additional information.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
MONITORING
22 days ago - at 07/15/2026 09:20PM
Due to a file transmission issue, EDI bill payments for July 10 to American Express (AMEX) have been delayed. We are actively working with AMEX and will advise once the payments have been processed.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
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