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Outage in Central 1

INC223958 - Delayed bill payments for Manitoba Hydro for June 9, 12, 13, 14 and 15

Resolved Minor
June 25, 2026 - Started 22 days ago - Lasted about 21 hours
Official incident page

Incident Report

Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
Components affected
Central 1 Bill Payments

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 06/26/2026 03:36PM

Manitoba Hydro has confirmed all delayed payments have now been applied effective the original payment date.

If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.

MONITORING 22 days ago - at 06/25/2026 06:36PM

Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.

If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.

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