Update - INC224124 - Cash ordering domination drop-down is blank

RBC and additional testing with several credit unions have confirmed that the denomination drop-down menu is now displaying currencies correctly.

If your credit union continues to experience issues with the cash ordering system, please have affected users clear their browser history, then try again.

Should the issue persist, please contact Central 1 Support for further assistance.

Central 1 - Support@central1.com - 1.888.889.7878, press

RBC has implemented a fix for the cash ordering denomination drop-down issue.

Some users have reported success in selecting denominations after closing all browser sessions and opening a new browser before placing their order.

However, other users continue to experience issues with the application.

If your order is urgent, please submit it using the ServiceNow Cash Ordering Form.

We will provide our next update by 7:00 a.m. PT / 10:00 a.m. ET tomorrow.

Central 1 - Support@central1.com - 1.888.889.7878, press

Organizations continue to experience issues with cash ordering. The drop-down menu remains blank, even when using a fresh browser during order placement.

If your order is urgent, please submit it using the ServiceNow cash ordering form.

Our supplier is currently investigating the issue, and we will provide an update by 1:00 p.m. PT \4:00 p.m. ET.

Central 1 - Support@central1.com - 1.888.889.7878, press

Credit unions have confirmed that the cash ordering domination drop-down remains blank even after using a fresh browser when placing an order.

If your order is urgent, please use the ServiceNow cash ordering form.

Our supplier is investigating, and we will have an update by 10 a.m. PT\1 p.m. ET.

Central 1 - Support@central1.com - 1.888.889.7878, press