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Outage in Cerby

Service Degradation on Cerby web dashboard, extension and mobile app

Resolved Major
October 24, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an intermittency issue with our infrastructure that impacts access to the Cerby web dashboard, browser extension, and mobile app. Our team is working to mitigate the problem with the highest urgency. We will update this page as we make progress.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 10/24/2022 05:39PM

This incident has been resolved, please contact support@cerby.com if you wish to receive the Incident Report.

MONITORING over 3 years ago - at 10/24/2022 04:56PM

Our team was able to mitigate the issue, and we confirmed the service is back to normal. We will continue to monitor this closely.

INVESTIGATING over 3 years ago - at 10/24/2022 03:58PM

We are experiencing an intermittency issue with our infrastructure that impacts access to the Cerby web dashboard, browser extension, and mobile app. Our team is working to mitigate the problem with the highest urgency. We will update this page as we make progress.

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