Outage in Ceros

User Access Disrupted

Resolved Major
December 03, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue that is preventing users from logging in to the Ceros Admin.
Components affected
Ceros User Access

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/03/2025 05:38PM

This incident has been resolved.

MONITORING 4 days ago - at 12/03/2025 04:17PM

The upstream interruption with our login service provider has been addressed and access to the Ceros platform is remaining stable.

We will continue to monitor over the next few hours and provide updates as they come in. Please report any concerns to support@ceros.com.

MONITORING 4 days ago - at 12/03/2025 03:17PM

The Ceros platform is being brought out of maintenance mode.

Please note that the upstream issue with our login service provider is still experiencing some issues which may impact logins for Studio, Flex, Editor and Markup but systems look to be largely stable.

We will continue to monitor and provide updates as needed.

INVESTIGATING 4 days ago - at 12/03/2025 02:49PM

The Ceros platform (Studio, Flex, Editor and Markup) has been placed into Maintenance mode to prevent any unexpected side effects from the upstream outage with our login service provider.

We will continue to provide updates here as they come in.

INVESTIGATING 4 days ago - at 12/03/2025 01:49PM

We are currently investigating an issue that is preventing users from logging in to the Ceros Admin.

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