Outage in CEX.IO
Degraded Performance – Customer Support
Minor
October 20, 2025 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing degraded performance in our Customer Support systems due to an ongoing AWS outage affecting some of our infrastructure.
Components affected
CEX.IO Customer SupportOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 4 hours ago - at 10/20/2025 12:02PM
We are currently experiencing degraded performance in our Customer Support systems due to an ongoing AWS outage affecting some of our infrastructure.
Latest CEX.IO outages
Customer Support service maintenance - about 9 hours ago
CEX.IO maintenance - 1 day ago
COTI transactions maintenance - 6 days ago
Service Performance May Vary Due to Increased Load - 10 days ago
SEPA instant transfers maintenance - 14 days ago
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