Outage in Change Healthcare
Initial Notice - RXN ERX NETWORK - Script Routing Incident: Intermittent Transaction Failure
Resolved MajorIncident Report
Optum Insight has identified an issue causing intermittent impact to Script Routing Transactions. This issue is currently being investigated and an update will be provided as soon as possible.
#INC49825179
Components affected
Change Healthcare Enterprise Pharmacy SystemTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/04/2026 07:22PM
Optum Insight has resolved the issue causing intermittent impact to Script Routing transactions. Impacted script-routing transactions should be resubmitted as necessary.
#INC49825179
INVESTIGATING
17 days ago - at 05/04/2026 06:48PM
Optum Insight has identified an issue causing intermittent impact to Script Routing Transactions. This issue is currently being investigated and an update will be provided as soon as possible.
#INC49825179
Latest Change Healthcare outages
Update Notice - RXSS RXN API - RECAST CLAIM FORMATTER - Users are experiencing latency - 29 days ago
Update Notice - NM CONTRACT MANAGER - Service Disruption - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
