Outage in Optum Enterprise Imaging
Severity 2 - Stratus Imaging Share and PACS Ingestion Delays
Resolved MinorIncident Report
The issue was identified on January 14, 2025, at 11:31 PST.
We are currently experiencing an issue with our SI PACS system. The following behaviors have been observed:
* Some older studies receiving an update may have the study rollup functionality blocked.
* Some new studies may be delayed.
Our team has identified a solution and is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to correct this.
If you have any questions or concerns, please contact Customer Support.
Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/15/2025 03:36AM
The incident has been resolved, and the system is now fully operational. Customer Support and our supporting teams are continuing to monitor the situation for any further issues. If you experience any problems, please feel free to contact Customer Support.
Thank you for your understanding.
IDENTIFIED
about 1 year ago - at 01/15/2025 03:13AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 01/15/2025 03:13AM
The issue was identified on January 14, 2025, at 11:31 PST.
We are currently experiencing an issue with our SI PACS system. The following behaviors have been observed:
* Some older studies receiving an update may have the study rollup functionality blocked.
* Some new studies may be delayed.
Our team has identified a solution and is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work to correct this.
If you have any questions or concerns, please contact Customer Support.
Thank you for your understanding.
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